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SoleForge

007 — Frequently asked questions

Footwear manufacturing FAQ

The questions buyers ask most about ordering, sampling, production, shipping and customization at SoleForge. Can't find your answer? Contact our team or send an RFQ.

Ordering & MOQ

Ordering & MOQ

How orders, quantities and pricing work. Ready with specs? Send an RFQ.

What is your minimum order quantity (MOQ)?+

Our standard MOQ is 500 pairs / style / color. For new programs we can discuss tiered quantities across colorways and sizes, and we will always confirm a sample before you commit to bulk.

Can I order multiple footwear categories on one purchase order?+

Yes. As a full-category manufacturer we consolidate athletic, casual, safety, leather, seasonal and kids' footwear under one supplier, so importers and retailers can run mixed programs on a single PO and shipment.

How do I get a price quote?+

Send us your product category, target quantity, target FOB price and any tech pack or reference pair through our request-a-quote form. You will receive indicative pricing and lead times, usually within one business day.

Do you offer OEM and ODM?+

Both. With OEM we build to your tech pack, lasts and specifications. With ODM you start from our development library and open molds and customize the upper, sole, materials, colorway and branding.

Samples & Development

Samples & Development

From idea to confirmed sample. See how we develop products on the process page and explore customization options.

How long does sample development take?+

Sample development typically runs 7–12 days, depending on construction, tooling and material availability. We document lasts, BOM and specs so repeat orders stay consistent.

What do you need to start a sample?+

A tech pack is ideal, but we can also work from a sketch, a reference pair or a clear description plus target price and quantity. Our in-house development team fills the gaps and confirms details with you.

Do you charge for samples and tooling?+

Sample and mold/tooling costs depend on the construction and how much new development is required. We quote these transparently with your RFQ; tooling for open molds is often minimal, while fully bespoke lasts and soles carry a one-time cost.

Can I customize my own logo, last and packaging?+

Yes. Private-label branding, custom logos, bespoke lasts, colorways and retail packaging are all part of our customization services — see the customization hub for what is possible.

Production & Quality Control

Production & Quality Control

Capacity, standards and inspections. Read more about our manufacturing process and product range.

How long is bulk production?+

Bulk production is 30–45 days after sample approval. Lead times depend on order size, construction and material lead times, all of which we confirm with your quotation.

What quality standards and certifications do you hold?+

Our quality program is built around ISO 9001, BSCI audited, SGS / ITS testing, REACH compliant. We provide test reports and inspection records on request and welcome client and third-party audits.

How do you control quality during production?+

We run inline inspections during cutting, stitching and assembly, plus AQL final inspection before shipment. Safety and performance footwear can be tested to EN ISO and ASTM standards through SGS or ITS.

Can you handle compliance for regulated markets?+

Yes. We are REACH compliant and can support testing and documentation for safety footwear (EN ISO 20345, ASTM) and children's footwear so your products clear customs and retail compliance.

Shipping & Payment

Shipping & Payment

Incoterms, logistics and payment terms. Have a target ship date? Tell us in your RFQ.

What are your payment terms?+

Our standard terms are 30% deposit, 70% before shipment (T/T, L/C). For established customers we can discuss alternative arrangements after the first few orders.

Which shipping terms do you support?+

We ship FOB Ningbo / Shanghai, EXW, CIF, or DDP, so you can choose the Incoterm that fits your freight setup — from factory pickup to delivered-duty-paid.

Can you arrange freight and consolidation?+

Yes. We work with freight forwarders for sea and air, can consolidate mixed-category orders into full containers, and provide the export documentation importers need.

Do you ship worldwide?+

We export to brands, importers and distributors across North America, Europe, the Middle East, Latin America and Asia-Pacific from the ports of Ningbo and Shanghai.

Customization

Customization

Make the product your own. Explore customization and materials.

What can I customize on my footwear?+

Uppers, soles, lasts, colorways, materials, stitching, hardware, logos, sockliners, laces and retail packaging. You can build a fully bespoke product or restyle an existing development to your brand.

Can you match a specific material, color or Pantone?+

Yes. We source and develop materials to spec — from EVA and Phylon midsoles and rubber outsoles to leather, knit and mesh uppers — and match colorways to your Pantone references during sampling.

Do you offer private-label and custom branding?+

Private-label OEM production with your logo, branded insoles, hangtags, boxes and inner packaging is a core service. See our customization hub for branding and packaging options.

Still have a question?

Send us your specs, target price or a reference pair. We'll answer your questions and come back with a quote and a development plan within one business day.